Promoting business success and improvement through flexibility and partnership, best practice and a culture where staff are encouraged to develop new skills and expand their knowledge.
The different elements of health reform that work together to provide a patient led NHS.
Effective leadership and management skills guidance, and policies for healthcare staff.
Key documents and procedures about healthcare complaints and consent policies.
NHS major incident planning documents and general principles to guide all NHS organisations in developing their ability to respond to major incidents.
Strategies and policies to develop innovative estates and facilities solutions that enable high quality, safe patient care.
Policy documents and guidance on how people and communities can have their say and feel empowered through better information.
Work on equality and human rights including publications, services and strategies.
Policies and initiatives to help NHS and social care workforces grow and modernise.
Key documents and strategies about how the Department commissions health and care services.
Guidance and resources on the statutory duty of local authorities and primary care trusts to produce a Joint Strategic Needs Assessment (JSNA). JSNA will inform Local Area Agreements and the Sustainable Communities Strategy.
Development and implementation documents for the Department's IT strategy, record management and information security.
This document (published 4 June 2008) is designed to afford greater transparency and consistency across the NHS in relation to: identifying underperformance; interventions to address turnaround; and managing failure.

Responsible for the NHS human resources agenda.

View film and images of the key events that have shaped the NHS.