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GP patient surveys
GP patient survey 2009
The GP Patient Survey for 2009 was developed with Ipsos MORI and academics from the National Primary Care Research and Development Centre and the Peninsular Medical School. Around 5½ million registered patients in England were invited to take part during January to March 2009. Their responses will provide even more valuable information for Primary Care Trusts (PCTs), GP practices and other patients about patient’s experiences when they access local services. The results were published on 30 June 2009 by Ipsos MORI.
- The GP Patient Survey results website (opens new window)
- Download Pre-release access list: GP Patient Survey Results 2008-09 (PDF, 9K)
- Letter to SHA PC Leads - GP Patient Survey Confidence Intervals
- Guidance for strategic health authorities, primary care trusts and GP practices: the new expanded GP patient survey 2008/09
- Guidance for PCTs on QOF patient experience indicators - (interim guidance,3 June 2009 and further guidance, 15 June 2009)
- Data processing arrangements - letter to PCTs of 5 November 2008
2008 survey results
Publication of the GP Patient Survey 2008 results are being managed by the NHS Information Centre for health and social care. These results can be accessed from the following link
2008 survey methods and guidance
- Guidance 2007/08 for strategic health authorities, primary care trusts and GP practices - 7 December 2007
- Download 2008 data processor agreement between DH and IPSOS/MORI - November 2007 (PDF, 73K)
- Letter to GP practices and chief executives of primary care trusts - 29 October 2007
- Letter to PCT Directors of Finance - 1 October 2007
2007 survey results
Two separate surveys ran for the first time in 2007. Over five million people registered at GP practices were asked how easy or difficult it is for patients to see or speak to a doctor at their practice; and over a quarter of a million people who were referred to hospital by their GP were asked questions on choice of hospital for their appointment. This makes this the largest ever survey of its kind.
- National results
- Results for each GP practice, within a chosen primary care trust
- Results for each primary care trust, within a chosen Strategic Health Authority
- Download Excel spreadsheet: graphical summary of results for a chosen practice (NB: LARGE FILE) (XLS, 8801K)
- Download Excel spreadsheet: full statistics of results for each GP practice (NB: LARGE FILE) (XLS, 8379K)
- Create your own bespoke report from the survey results (opens new window)
- GP patient survey: your doctor, your experience, your say - information for patients
2007 survey methods and guidance
- Download technical report on access survey methodology (PDF, 3080K)
- Download patient access survey questionnaire (PDF, 266K)
- Download technical report on choice survey methodology (PDF, 1542K)
- Download patient choice survey questionnaire (PDF, 790K)
- Published guidance for strategic health authorities, primary care trusts and GP practices on how the 2006-07 surveys were carried out and how to use and interpret the survey results.
Additional links
National survey of NHS patients
Surveys of patient experience of GP treatment.
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